Return and Refund Policy

Effective Date: SEP 2024

At Hoodie Mart, we want you to be completely satisfied with your purchase. If you are not happy with your metal art item, you may be eligible for a return or refund. This policy outlines our return and refund process.

1. Returns
You have 30 days from the date of delivery to request a return. To be eligible for a return:

• The item must be unused, in its original condition, and in the original packaging.
• You must provide proof of purchase (order number or receipt).

To initiate a return, please contact us at contact@hoodiemart.com with your order details. Once your return is approved, we will provide you with instructions on how to return the item.

2. Non-Returnable Items
The following items are non-returnable:

• Custom or personalized metal art pieces
• Sale or clearance items

3. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 days.

4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@hoodiemart.com

5. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or damaged. Shipping costs are non-refundable.

6. Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Email: contact@hoodiemart.com

Address:
Hoodie Mart
1927 Jasmine Cts
Corpus Christi, Texas(TX), 78408
Website: https://hoodiemart.com